e-commerce trends

15 e-commerce trends to watch for in 2021 and beyond

3 min read

The COVID-19 crisis was and still is unlike anything the world has ever seen since the two world wars in the beginning and middle of the twentieth century. Continents, countries, companies, and business leaders were suddenly forced to face huge and tough choices with an unprecedented level of uncertainty.

But what is one man’s trash is another man’s treasure. 2020 was a huge year for e-commerce as traditional bricks-and-mortar-based businesses were driven online to keep operating, given the effects of the global COVID-19 pandemic and government lockdown orders.

With new retailers popping up daily to supply the needs of a global home-based workforce, innovation accelerated across multiple verticals. And it is highly expected to continue and possibly grow well into 2021 and beyond. Already in 2020, many new e-commerce trends accelerated, which helped online retailers gain a competitive edge, and 2021 looks like to become no different.

If you seek to get even more value from your webshop or e-commerce-driven brand, drive even more traffic, and convert the often expensively purchased traffic to customers, it’s highly important to be on top and know the latest trends within the e-commerce industry.

In this e-book, we have gathered the 15 most important e-commerce trends you should watch for in 2021 and beyond.

These are the 15 selected trends that you will become wiser about in this asset:

  1. Omnichannel Retail Commerce
  2. Voice Commerce
  3. Social Commerce
  4. AI, AR, and VR
  5. Dynamic Pricing Strategies
  6. Mobile Commerce
  7. Marketplaces
  8. Subscription-Based E-commerce
  9. Environmentally and Sustainable E-commerce
  10. More and new ways to pay
  11. The personalized shopping experience
  12. PWA and Headless Commerce
  13. Competitive Price Monitoring
  14. Chatbots and live chat
  15. Analytics and data insights
ecommerce trends 2021

Who is this guide addressed to?

This guide targets those working with e-commerce directly, e.g., in a webshop as a retailer, brand owner, or maybe a combination of the two. You are most likely in charge of your company’s e-commerce or marketing strategy, or perhaps you are a brand manager responsible for various of your company’s brands.

Download this guide for free: “15 Key E-commerce Trends 2021 and beyond” and get wiser about which trends are performing out there and do your conclusion about which trends are essential for you and your company to follow.