As a Customer Support at PriceShape, you will be part of an innovative, agile, and fast-growing team. Founded in 2017, PriceShape is today recognized as one of Europe’s leading pricing tools providing Dynamic Pricing, competitor monitoring, and e-commerce transparency. With our increasing growth over the past 3 years, today PriceShape has customers in Denmark, Sweden, Norway, UK, Italy, Finland, Belgium, Poland, the Netherlands, and Germany.
That is why we need you to ensure that customers receive good support and service. You will be a part of the technical setup of the customer’s account in PriceShape from start to finish and will take part in everything in terms of technical support and questions that customers might have after the account creation. In addition to this, you will be part of the development and maintenance of how-to video material and guides, which will be part of our help center.
As part of our technical support team, you will work closely with our sales and Customer Success department.
YOUR TASKS WILL BE
WHO ARE YOU?
To succeed as Customer Support at PriceShape, we expect you to meet the following qualifications as a minimum:
It’s a bonus but not a requirement if you have:
At PriceShape, we give you, as an employee, a unique opportunity to shape your position and in this way help to develop the company. Your competencies will greatly influence your tasks and will define your position.
If you think the position is interesting and suitable for you, then send us an application and your CV as soon as possible. We read applications on an ongoing basis. If you have questions about the position, you can contact Steffan Mathiasen on +45 30 95 19 80 or email@example.com
We look forward to hearing from you.