Frequently Asked Questions

Below we have gathered a number of frequently asked questions that can hopefully help you. Should you have questions that you will not find answered in the following, you are welcome to contact us via the contact form here.

How do I get started?

You can contact us via our contact form on the website, or if you prefer, via e-mail. Then we will help you get an account up and running.

Can my competitors see that I use PriceShape to optimize my prices?

No, your competitors can’t see that you are optimizing your prices while using PriceShape.

Can I use PriceShape even if I do not use pricing strategies in my e-Commerce?

Yes, of course. Even if you are not actively working on your pricing strategies, you can use PriceShape as an analysis tool or for competitor monitoring.

What data will I have access to with PriceShape?

Your price data and competitor data, which are, for example, prices, stock status and product match.

How long does it take to set up an account for my business?

Once you have sent your product feed to us, your account will be ready within 24-48 hours.

Which e-Commerces can PriceShape be integrated with?

PriceShape integrates with a wide range of e-commerce platforms out-of-the-box, including Shopify, Magento, WooCommerce, PrestaShop and more. Please do contact us to find out if we integrate with the e-commerce platform you are using.

Which countries can PriceShape scrape data from?

Which countries can PriceShape scrape data from?
We can scrape more or less all countries and marketplaces like Amazon. Please don’t hesitate to contact us if you have specific requests.

How many products is it possible to monitor?

We can handle thousands of products, but many online stores choose to monitor a selection of their total product catalog to start with and then continuously expand along with the collected insight.

Which languages do we speak?

We speak both Danish and English and can support you in both languages.

How do I know if PriceShape is useful for my business?

We help both brands and e-commerce businesses, large and small, and our customer segment spreads across many industries. Contact us today and have a non-committal talk about how we can help you create value for your business.

What if I have more than one online store?

It is possible to have PriceShape for different online stores at once since there is only one account connected to every store.

How many competitors can I monitor?

There is no limit to how many competitors you can monitor. We scrape all competitors who use Google Shopping. You can also add all the competitors you want manually. Read more about Google Shopping optimization here.

How long do I commit to PriceShape?

It depends on the individual contract and need. Please don’t hesitate to contact us with any questions you may have.

Does the software comply with all laws?

Our software is audited according to European laws, respecting all tax and data protection regulations. If you need further information, please don’t hesitate to contact us.

Forgot your password or experience problems with the software?

Forgot your password or experience problems with the software? Support is included in your subscription, so just contact us via the chat icon from your dashboard.

How can I test your software?

You can test PriceShape for free with your own data. All you have to do is order a free test account – send us your feed and you are all set.

Can I use PriceShape even though I only have a physical store?

Yes, of course. We can create an account that fits your needs, where you can see competitor prices, stock status, and price history.