Product support
We’re here for you
As a PriceShape customer, you get full access to our outstanding Product support team. They know the platform inside out and can simplify even the most complicated issues. Our support is all about people helping people, providing both professional expertise and personal care to resolve your challenges effectively.
Customer statements
Our customers say
Our marketing budget has decreased by about €2000 per day, but we achieved a 6% increase in turnover compared to last year. This means we get the same sales, or even more, at a lower price because we can now see exactly which products our marketing budget should be allocated to on
Google Shopping Ads.
Google Shopping Ads.
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Since 2023, we have used PriceShape more strategically and have doubled our turnover. The ROI we've gained from PriceShape has paid for the platform several times.
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Many often believe that pricing tools are mainly used to lower prices to remain competitive, but the truth is that we also extensively use PriceShape to raise our prices strategically, especially for products that perform well, thereby increasing our margins.
Product support
Success vs support
The Product Support and Customer Success teams collaborate closely, maintaining an ongoing dialogue to ensure customer satisfaction and performance. Our support team can help with technical issues as they arise, while the customer success team is focused on helping you achieve your long-term goals and strategically utilize PriceShape.