Product support
Our support team is always ready to help you with any questions or concerns you may have.
Product support
Let us help you
As a PriceShape customer, you get full access to our outstanding Product support team. They know the platform inside out and can simplify even the most complicated issues. Our support is all about people helping people, providing both professional expertise and personal care to resolve your challenges effectively.
Product support
Fast and reliable support
Our service is essential to the product you buy, and we strive to ensure you never have to wait long for assistance. On average, our customers receive a reply in under three minutes, allowing us to start a conversation and provide the best possible support quickly.
Customer statements
Our customers say
Our marketing budget has decreased by about €2000 per day, but we achieved a 6% increase in turnover compared to last year. This means we get the same sales, or even more, at a lower price because we can now see exactly which products our marketing budget should be allocated to on
Google Shopping Ads.
Google Shopping Ads.
Richard Korthuis
E-commerce Manager
Since 2023, we have used PriceShape more strategically and have doubled our turnover. The ROI we've gained from PriceShape has paid for the platform several times.
Nikolas Miller
CEO of Kukuk
Many often believe that pricing tools are mainly used to lower prices to remain competitive, but the truth is that we also extensively use PriceShape to raise our prices strategically, especially for products that perform well, thereby increasing our margins.
Kristian Juel Rasmussen
Co-founder of GearFreak
Product support
Success vs support
The Product Support and Customer Success teams collaborate closely, maintaining an ongoing dialogue to ensure customer satisfaction and performance. Our support team can help with technical issues as they arise, while the customer success team is focused on helping you achieve your long-term goals and strategically utilize PriceShape.
Frequently asked questions
Do you still have questions?
Please look at all the frequently asked questions or contact one of our specialists.