When you sign up for PriceShape, you'll have a dedicated customer success manager who will be there to guide you and assist with any questions or concerns that come up along the way.
Customer Success
Your business is unique
Just as each member of your team is unique, every business possesses its own strengths, weaknesses, and challenges. Identifying and supporting these aspects is our specialty. By working closely with you, we help implement strategies on the platform that align with your vision.
Customer success
You are our focus
Our dedicated customer success team focuses on three key perspectives to help you reach your goals.
- Your business
- Your team
- PriceShape platform
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Customer Success
We are dedicated
Delivering results for your business is essential, but so is building a strong, trusted relationship with you and your team. That's why you’re assigned a dedicated customer success manager as your main point of contact for meetings and questions. We prioritize monthly check-ins to address your needs and improve both your numbers and overall experience.
Customer Success
We share our knowledge
We are committed to sharing all relevant information with you. To streamline your experience, we have implemented an automated email flow designed to deliver pertinent updates and insights throughout your journey with us.
Customer Success
Success vs support
The Product Support and Customer Success teams collaborate closely, maintaining an ongoing dialogue to ensure customer satisfaction and performance. Our support team can help with technical issues as they arise, while the customer success team is focused on helping you achieve your long-term goals and strategically utilize PriceShape.
Our Customers
Customer reviews
Via
"PriceShape provides good value and ensures competitive prices"
It ensures that we constantly monitor the competitive landscape and sell our products at the best possible prices
Via
Via
"PriceShape - Making pricing simple and easy."
It's easy to set up pricing strategies, monitor competitor prices, or review your assortment based on views, inventory, etc.