Our mindset & approach
Approaching whatever obstacles our clients experience are done with a holistic, educational, and agile mindset. That's why, if any obstacle occurs, your personal customer success manager will be notified to avoid any possibility that an issue is abandoned somewhere.
The tech support and customer success team continuously work closely together and have an ongoing dialogue to always ensure customer satisfaction and performance
Less than two minutes...
With an agile mindset and a deep understanding of the platform, the tech support team works fast and is focused on resolving any possible obstacle. Their speed in solving your problems is a reflection.
And just like the rest of PriceShape, they have integral knowledge about what it takes to run a business, which is why they pride themselves on delivering high-quality solutions fast, so you can keep going.
99,11 % rate our Support chat with 4 or 5 stars out of 5!
Dedication & understanding
The tech support’s flexibility, fast reaction time, and high-quality problem solving are a reflection of our ambitions on behalf of our customers, and our respect and understanding of what it takes to run a business like yours - whether your revenue is 2 million or 2 billion.